ServiceNow AI Control Tower vs TrustArc

ServiceNow AI Control Tower is a centralized AI governance platform built on the ServiceNow AI Platform (CMDB and CSDM 5.0), enabling enterprises to discover, inventory, and govern AI assets across their entire ecosystem—including internally built, third-party, and agent-driven AI. The product provides automated AI asset discovery, risk and compliance management aligned to NIST AI RMF and EU AI Act, lifecycle management, third-party AI risk assessment, and integration with ServiceNow's Integrated Risk Management (IRM) and IT Service Management (ITSM) modules. ServiceNow has signed the EU AI Code of Practice.

TrustArc provides an AI-powered privacy management platform called Arc that automates compliance workflows, data mapping, risk assessments including AI risks, and vendor management for global organizations. The platform supports privacy program management across multiple jurisdictions with features like DSAR automation, cookie consent, and regulatory intelligence covering 125+ standards. It targets privacy leaders in enterprises needing to scale operations amid rising regulations and AI adoption, distinguishing itself through integrated automation and independent certifications like Responsible AI Certification. With over 28 years of experience, TrustArc serves 1500+ companies by combining technology with assurance services to reduce manual efforts by up to 80% and demonstrate accountability.TrustArc homepage, TrustArc solutions, TrustArc company