ServiceNow AI Control Tower
Take control of any AI from a central intelligent hub — connect your AI strategy, governance, and management across the enterprise.
Last verified April 26, 2026Quick facts: ServiceNow AI Control Tower is an AI compliance vendor founded in 2004 and headquartered in Santa Clara, USA. The vendor publicly documents coverage for EU AI Act, NIST AI RMF, HIPAA, and GDPR Art. 22. Pricing is quoted on request (enterprise). Profile last verified April 26, 2026, with every claim traceable to a cited public source.
About ServiceNow AI Control Tower
ServiceNow AI Control Tower is a centralized AI governance platform built on the ServiceNow AI Platform (CMDB and CSDM 5.0), enabling enterprises to discover, inventory, and govern AI assets across their entire ecosystem—including internally built, third-party, and agent-driven AI. The product provides automated AI asset discovery, risk and compliance management aligned to NIST AI RMF and EU AI Act, lifecycle management, third-party AI risk assessment, and integration with ServiceNow's Integrated Risk Management (IRM) and IT Service Management (ITSM) modules. ServiceNow has signed the EU AI Code of Practice.
Featured in
ServiceNow AI Control Tower is ranked in the following independent collections.
Frameworks supported
Regulations and voluntary standards ServiceNow AI Control Tower documents support for on their own materials. Chip shading reflects the strength of the claim, not an independent audit.
Regulation · EU · in force
Voluntary standard · US · voluntary
Regulation · United States · active
Regulation · EU · in force
Attestations held
Third-party security attestations and certifications ServiceNow AI Control Tower documents on their own materials. These are point-in-time auditor opinions, not regulatory compliance. Always request the current report or certificate directly from the vendor before relying on it.
Attestation · International (PCI SSC)
Attestation · United States Federal
ServiceNow AI Control Tower features
Capabilities ServiceNow AI Control Tower markets publicly. Inclusion means the feature is documented on the vendor's site — not that it's best-in-class. Last verified April 26, 2026.
AI Model Inventory
Centralized registry of all AI/ML models in use across the organization, with ownership, lifecycle stage, and risk classification.
Policy Management
Authoring, versioning, and distribution of AI usage policies mapped to regulations.
Risk Assessment Workflow
Guided workflows for completing AI impact assessments, risk scoring, and approval routing.
Audit Logging
Tamper-evident logging of governance events (approvals, model changes, policy decisions) required by EU AI Act Article 12 and similar regulations.
Third-Party AI Vendor Risk
Intake and assessment of AI features in third-party SaaS used by the organization.
Third-Party AI Risk Management
Due diligence and ongoing monitoring of AI vendors, subprocessors, and foundation model providers against compliance and security criteria.
Regulatory Intelligence
Ongoing tracking of AI laws, standards, and enforcement, mapped to your model inventory.
AI Incident Response
Documented workflows for detecting, investigating, and remediating AI-related incidents including bias events, safety failures, and security breaches.
Audit Evidence Collection
Automated collection, hashing, and retention of evidence (model cards, test results, approvals) for audit.
ServiceNow AI Control Tower pricing
Contact for pricing
Frequently asked
What is ServiceNow AI Control Tower?+
ServiceNow AI Control Tower is a AI governance platform headquartered in Santa Clara, USA, founded in 2004. Profile last verified April 26, 2026.
How much does ServiceNow AI Control Tower cost?+
Contact for pricing. Verified April 26, 2026 from ServiceNow AI Control Tower's public materials.
Which AI compliance frameworks does ServiceNow AI Control Tower support?+
ServiceNow AI Control Tower documents support for EU AI Act, NIST AI RMF, HIPAA, GDPR Art. 22, and PCI DSS, and 1 more in its public materials. Coverage strength varies — see the framework chips above.
Sources
Keep reading
See an error or outdated detail?
Profiles carry a last-verified date. If something is out of date or wrong, send a correction and we will review it.
Work at ServiceNow AI Control Tower?
Claim this listing to propose edits to the tagline, description, pricing notes, and headquarters details. Every change is still reviewed by our editorial team.